E-learning Authoring Tools For Creating Customer Training Courses

If you’re looking for an e-learning authoring tool for creating customer training courses, you’re in the right place. We’ve compiled a list of the best e-learning authoring tools for you all in one place. 

Customer training plays an important role in your business success. Customers are the one who pay you monthly salary. Without customer, your business can’t grow definitely. There are many ways to train your customers such as producing series of tutorial videos series, hosting a live webinar or create a complete an online training courses to teach them all about your products. Determine which types of training program to produce depends very much on your time and your budget. In this article, I will share with you 3 best e-learning authoring tools you can use to create complete customer training courses effectively.

If you are not familiar with e-learning authoring tools, it’s worth to recap what’s the capabilities of an e-learning authoring tools for better understanding here:

  • E-learning authoring tools are commonly used for educational purposes. It’s a computer-based software package that lets you produce training courses in video formats or HTML5.
  • With e-learning authoring tools, you can produce a complete online training course, export it into a SCORM package to upload on any modern LMS or your own learning platform.
  • E-learning authoring tools can be a stand-alone, offline software or a cloud-based applications.
  • E-learning authoring tools are expensive.

Ok, just some piece of information to keep in mind. Let’s dive into the detail of top 3 best e-learning authoring tools you can use now.

Top 3 E-learning Authoring Tools For Creating Customer Training Courses Effectively

1. ActivePresenter

ActivePresenter is an all-in-one e-learning authoring tools you can use to create perfect customer training courses effectively. The program lets you produce fully responsive training courses in either video formats or HMTL5 seamlessly. You don’t need to be a professional to be able to create courses with ActivePresenter as it is very simple to use. This software is highly recommended for those of you who are software developers, business solution providers and training content providers. Take a look at this review to learning more about ActivePresenter.

ActivePresenter User Interface
ActivePresenter User Interface

ActivePresenter is free to download and install. Users can download ActivePresenter from this direct link. However, its free version is available for non-commercial use only. For commercial purpose, you are supposed to purchase a license at $199 for Standard Edition and $399 for Professional Edition.

2. iSpring Suite

When it comes to e-learning, iSpring Suite is not the most powerful authoring tools we’ve reviewed. However, it can meet your requirements of creating customer training courses as what ActivePresenter does at an affordable license cost. This program offers lifetime license for $770 only. This package includes free course templates and dozen of animated characters to help you develop training courses faster. Take a look at the below introduction video to learn more about iSpring Suite.

3. TechSmith Camtasia 2018

Frankly speaking, TechSmith Camtasia 2018 is not an e-learning authoring tool like ActivePresenter or iSpring Suite. However, I found it very helpful for create customer online training courses in video formats. The program is simple to use and included a powerful screen recorder & video editor. With Camtasia, you can also add interactions to the video and publish the course into HTML5 too. For more detail about Camtasia, please refer to this careful review.

Camtasia Studio 9 Interface
Camtasia 2018 Interface

Bottom line

As mentioned earlier in this post, e-learning authoring tools are expensive and complicated programs. To know if a tool is good or bad, you’ll have to take your time trying it. If you have any question about the above mentioned programs, don’t hesitate to ask. We’re here to help. Don’t forget to follow us to receive more valuable post notifications in the future!

Good luck!



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